Why should I book with Slovakia Green Tours?
Our Bratislava-based travel agency offers a wide range of package tours
with flexible dates. We try to keep their price low to make them
accessible for everyone. All of our tours and weekends are handled
personally.
We focus on Slovakia. We can also take you to interesting places in the
neighbouring countries - the Czech Republic and Poland, Hungary and
Austria.
We organize tours for small numbers of people which ensures an individual approach.
Slovakia is a very interesting country and we would love you to pay us a visit. Click here for details and learn more about Slovakia>>
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I have chosen a tour I like, but the dates do not suit me. What can I do?
Let us know asap. If there is enough time, we can start a new stand-by
list. Alternatively, you can select a different tour held on your dates
you are available to travel.
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What are the group sizes for Tours Across Slovakia?
The package tours on our web site require a minimum of 6 people for a
tour to be feasible to operate. To keep our tours personal and on an
environmentally friendly level, we do not accept more than 25
participants. If there are more people interested, we try to offer new
dates. Upon request, we can prepare tailor-made private tours or
self-guided trips for 1 to 200 people.
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How many people can book a tour or a weekend trip to Bratislava?
We can arrange a weekend city break for 1 person to a group of 44 for
our weekend breaks in Bratislava. For our Slovakian tours we normally
only allow a maximum of 25 people to keep it more personal, but if you
have a larger group then it would be no problem for us to have up to 44
people.
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How do I make a group booking?
If you wish to book a tour or weekend with a flight for more than 9 people, please complete the Group Inquiry Form
with the departure/arrival dates, number of passengers, standard of
hotel, and any special requirements, and we will be happy to give you a
quote.
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What language is used during your tours?
All tours are scheduled in English. Escort guides and local guides are
fluent in English. The minibus drivers will speak English as well.
Our tours are not targeted solely to people in English. We appreciate
mixed groups which create interesting multicultural atmosphere.
We are able to organize private tours in German, French, Spanish or Italian.
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What is included in our tour price?
1) accommodation in single or double (twin) rooms in the best available *** or **** hotels
2) half board (hot buffet breakfast and three-course dinner each day)
3) welcome meeting at the airport/railway station on the arrival day and transport to the hotel
4) English-speaking escort guide for the whole duration of the trip
5) minibus - either aMercedes Vario (10-15 people) or a Mercedes Medio (14-25 people) For more personal tours we use the Mercedes Vito (3-5 people)
6) experienced driver
7) local specialized guides in all visited cities and national parks as listed
8) entrance tickets for cultural events, historical buildings and natural reserves as listed
9) information leaflet (printed details about each trip for your future reference)
10) value-added tax
11) tour insurance.
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What is not included in the price?
Transport to/from Slovakia (we can assist you if needed); health
insurance (we strongly encourage you to arrange this insurance before
your arrival to Slovakia) travel and luggage insurance portage (though
our employees and hotel staff will always be ready to help you where
possible), visa costs, tips (subject to your satisfaction), items of a
personal nature such as telephone calls, laundry, mini-bar, room
service etc. All dinners exclude beverages.
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Do I have any financial protection?
Monies
paid to us are held in a separate account until after your booked
event, which provides you with financial security in the very unlikely
event of our insolvency.
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How do I know it's safe to pay online?
We use a local bank in Slovakia called Tatra Banka to process all the
credit card payments on their secure server. You can find out more
about Tatra Banka from their web site.
Just like any other payment by credit card, you're completely insured
against loss. If you don't receive what you've paid for, you just
cancel the credit card payment and the charge gets reversed.
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What if I have special dietary requirements?
When you book on-line or via e-mail please make sure you tell us in
advance. We will accommodate these special needs if the information is
provided to us.
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How can I make a reservation?
Book on-line or send us an e-mail with your details. To reserve a space
on the tour we require a deposit of 50% of the full amount. We consider
your reservation completed after we receive the full amount (on-line
using your credit card or bank transfer) at least 28 days prior to the
first day of the selected tour. If you reserve less than 28 days prior
to the first day of the selected tour, you must pay the full amount.
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What is the cancellation policy?
Please check the booking condition's page. Full refund will be made -
10% administration fee if written cancellation notice is received 30
days before departure. If you cancel 30-15 days prior to the first day
of the tour, the cancellation fee is 50%. There is no refund for
cancellations made less than 15 days before the commencement of the
tour.
If, for any reason, Slovakia Green Tours cancels the tour, your money will be fully refunded.
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Are there any discounts?
The rates published on our web site are not negotiable. In some cases
we can consider special rates for groups of more than 6 people who book
together or other special deals.
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What kind of clothing should I bring?
The weather is comfortable in the summer, but can get quite chilly in
the mountains. Bring casual clothes, some warmer items if your tour
takes place in March, mid-April or in the second half of September. Be
sure to have good walking boots if your tour involves hiking and
consider some decent smart clothes if the tour involves classical music
concert or ballet.
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What kind of electricity do you have in Slovakia?
Electricity in Slovakia is 220volts, 50 Hz AC. You will need a European
plug adapter (with round pins) to plug your appliance into the electric
socket.
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How do we reserve a hotel?
Choose a suitable hotel where you would like the reservation. Request a
reservation and fill in the form and submit the form. When we receive
your form we check that all the details are correct and send you a
price and a confirmation that the dates are available for your
requested hotel and stay. You then check the price against our
competitors and send a confirmation of this booking. We send you a Pro
forma Invoice which is payable securely on-line to reserve your hotel
booking. We then send you a confirmation and receipt together with your
hotel voucher.
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FAQ's & Testimonials
